Summary
- LoopPets offers general wellness support and is not a medical device.
- We access Apple Health data only if you grant permission, to create clear, educational insights.
- We do not sell your data. You can revoke Health access anytime in the Apple Health app.
Information We Collect
- You provide: mood check-ins, journal entries, optional voice input, and (if you create an account) basic account info.
- Apple Health (HealthKit): heart rate, steps, sleep states, active energy, mindfulness minutes, respiratory rate, blood oxygen, body temperature — if you allow.
- Device & usage: app-generated device ID, diagnostics, crash logs.
- Media & integrations: microphone/speech recognition when used; YouTube playback may send usage data to YouTube/Google.
How We Use Information
- Provide features (check-ins, insights, reminders, virtual pet responses)
- Personalize content and educational explanations
- Improve reliability and security
Data Storage & Sharing
- On device: your logs and journals are stored locally.
- On our server (if you opt in): device ID and limited metadata; no Apple Health data is stored on our servers.
- Third-party processors: we use infrastructure/analytics/AI providers bound by confidentiality and security obligations. No advertisers.
Your Choices & Controls
- Manage Apple Health access in Health → Sharing → Apps → LoopPets.
- Use text instead of voice input, and control notifications in iOS Settings.
- Request data deletion or export via the app or by email.
Data Retention & Security
We retain data as long as needed to provide the service. We use technical and organizational measures to protect information, though no method is 100% secure.